Shipping Policy

This policy explains how we process, ship, and deliver your order — including handling times, estimated transit windows, order tracking, customs responsibilities, and what to do if a shipment arrives damaged.

Order Processing Time

All orders are processed within 1–3 business days from the moment payment is confirmed. Orders placed on weekends or public holidays are queued and begin processing on the next working day.

During peak seasons processing may take up to 5 business days. If your order is significantly delayed we will contact you directly by email.

Shipping Rates & Delivery Estimates

Shipping charges are calculated and displayed at checkout. Dynastywears ships to addresses worldwide, including APO, FPO, and DPO addresses.

Shipment Confirmation & Tracking

You will receive a shipment confirmation email once your order has been dispatched containing your tracking number. Tracking numbers become active within 24 hours of dispatch.

1. Order confirmed: A confirmation email is sent immediately after purchase.

2. Dispatched: A shipment confirmation email arrives with your active tracking number.

3. Track your parcel: Enter your tracking number at 17Track.net to monitor transit progress.

Customs, Duties & Taxes

Dynastywears is not responsible for any customs fees or import taxes applied to your order by the destination country. All fees, tariffs, and taxes imposed during or after shipping are the responsibility of the customer.

Damaged or Lost Shipments

Dynastywears is not liable for products damaged or lost in transit by the shipping carrier. If your order arrives damaged, please follow these steps:

1. Photograph the damage: Capture clear photos of the item and packaging.

2. Contact the carrier: File a damage claim directly with the carrier.

3. Email our team: Send photos and order number to support@dynastywears.com.